There’s a lot of hospitality software out there. We’ll help you use it right.
There are literally hundreds of apps and platforms for hospitality businesses. We’ll help you choose the right ones for you and set them up to give you the best results.
Hirnav Patel is an accomplished Chief Information Officer at Paperchase, with extensive experience in IT infrastructure, cloud technologies, and information security. With a strong track record in the outsourcing and offshoring industry, he leads global IT delivery, resource management, and strategic technology initiatives to drive operational efficiency and innovation. Hirnav specializes in compliance frameworks such as ISO 27001 and GDPR, ensuring data security and regulatory adherence across global operations. He has deep expertise in IT modernization, migrating legacy systems to the cloud, and optimizing IT resources. His technical proficiency spans Microsoft 365, Azure, server administration, and network security, making him instrumental in designing and implementing robust IT environments.
Bimal is a Chartered Accountant by qualification and a coder by passion, joining Paperchase in 2013. Driven by his passion for developing software products, he has developed various software solutions and automation across different platforms, including Web, iOS, and Android. These solutions have enabled businesses to achieve increased productivity through process transformation at all levels. Currently, Bimal leads a global software development team at Paperchase, with the ambitious goal of transforming the company into a “Technology First” organization. He implemented Paperchase’s online portal to streamline client communication and reporting. His current focus is on activating partner accessibility to the portal, driving real-time reporting to our clients, and delivering real-time AI solutions to our clients.
With over 7 years at Paperchase UK, Vishal thrives on tackling challenges for high-end hospitality clients. He's a client champion, translating needs into financial success, and a tech-savvy leader streamlining processes for efficiency. A master communicator and motivating force, he builds trust with investors, owners, and teams, driving operational excellence with his collaborative spirit and dedication to continuous learning. He's the engine behind Paperchase UK's hospitality client success.
A finance professional with 16+ years of experience in hospitality accounting, financial strategy, and business development. Versha specializes in client success management, process optimization, and strategic partnerships, driving revenue growth and operational efficiency. She works with businesses of all sizes, from independent operators to global hospitality groups, providing tailored financial solutions that support expansion and long-term success. With strong interpersonal skills, she builds lasting client and partner relationships, playing a key role in strengthening Paperchase’s global presence through industry insights and innovative financial strategies. Versha is dedicated to delivering exceptional client experiences by integrating smart financial solutions, streamlining operations, and fostering meaningful collaborations that drive sustainable growth. Her ability to communicate effectively across all levels ensures seamless financial management and strategic decision-making.
Ruhel started his career as a barback in some of New York’s hottest clubs while he earned his accounting degree. After working in the finance department of several restaurants, he joined Paperchase 8 years ago and is currently serving as a senior account manager. He manages an array of clients across New York and the US from QSR chains to local icons of fine dining. He is one of the veteran mentors of Paperchase’s Restaurant Finance 101 webinars.
With over a decade of experience in finance and international firms like Nomura and EY, Ruchika Mundhra leverages her expertise to drive operational excellence as Director of US Operations at Paperchase. A master of streamlining processes and maximizing profits, she empowers restaurants with insightful analytics, audit readiness, and a keen understanding of their unique financial landscape. Passionate about building relationships, Ruchika translates complex data into actionable insights, making her a trusted advisor and the engine behind Paperchase's success.
Armed with a Chartered Accountancy and an MBA in Finance, Purvi is a dynamic finance and accounts leader with 20 years of experience. When she’s not crunching numbers, Purvi is either a devoted mother of two or getting lost in the woods, finding solace through hiking or swimming. Her passion for adventure has taken her to a dozen countries, and she recently made history as the first woman Chartered Accountant in India to complete the Ironman challenge.
Now, as part of the global team at Paperchase, she brings her expertise to drive financial excellence and strategic decision-making. With her sharp financial acumen and proven track record, she ensures the company’s financial stability and growth. Purvi’s passion for delivering exceptional experiences an unwavering commitment to excellence, aligns perfectly with the hospitality sector’s customer-centric focus.
Philip Gay since 2010 has founded and run Triple Enterprises which is focused in multi-unit operations, featuring the restaurant industry. Principal focus is in financial infrastructure (back office), operations, consulting and advisory work, Triple Enterprises have a proven track record of operating, buying, selling and financing high quality companies. The Firm’s network incorporates more than 30 years in financial services and corporate growth initiatives, having built countless relationships with investors and executives.
He also has sat on the board of Motorcarparts of America, currently a $1/2B revenue company (Nasdaq symbol “MPAA”) since 2005, serving as general board and audit chair.
With over 14 years of leadership at Paperchase, Maulik is an expert in understanding business dynamics and offering tailored solutions to enhance business operations. Under his guidance, PBSL excels in accounting, VAT, tax payroll, and end-to-end back-office operations. He consistently introduces innovative strategies that streamline operations, increasing efficiency leading to client satisfaction. He has seen tremendous growth due to his expertise in bringing clients on board and maintaining long-term partnerships. He is a man of discipline, dedication and reliance and this is what makes him distinct from his peers. His motivational skills enable his team to perform to best of their abilities
With an academic, professional, and family background in hospitality it feels like Marc was destined to join Paperchase as our Business Development Manager. After gaining his BSc (Hons) in International Hospitality Management, Marc chose not to follow his father and grandfather into the kitchen, and instead opted to pursue front-of-house roles in his hospitality career. This led him to gain customer-facing experience in establishments such as the London Mandarin Oriental, the Michelin stared ‘The Foliage’ and the Savoy before joining Paperchase where he is responsible for developing new client relationships.
Hotelier by education and foodie by choice. Manit educated himself in hospitality from the Oberoi Group of Hotels and Resorts and then moved to specialise in Food & Beverage with the ITC Hotel group in India.
Post this he managed different food & beverage operations in hotels before moving to Dubai in 2014 to pursue his MBA in Marketing and HR. While doing his MBA, Manit joined Zomato in Dubai as a sales manager and worked with them for almost 7 years.
During this time, he was part of the launch team of various products including Zomato Online Ordering which grew to become one of the biggest food delivery platforms in the UAE. Over his time, he helped build various sales and account management teams and mentored new team members.
At Paperchase, Manit is the Business Development Head for the UAE market and is focused on growing the brand and adding more clients to the existing portfolio.
A seasoned Chartered Accountant with 15+ years of experience in accounting and finance within the hospitality industry. At Paperchase, I specialized in client success management, process optimization, budgeting and forecasting, implementation, weekly analytics, and client onboarding. Committed to leveraging technology to improve operational efficiency, build lasting client relationships, and align business strategies with stakeholder objectives. Recognized for a robust technical skillset and exceptional interpersonal communication across all organizational levels.
Dimitre joins the Paperchase team with a decade of experience in corporate finance. He has successfully guided clients to secure over $115 million in debt & equity funding within the hospitality sector. As a former Senior Associate at Triple Enterprises (now Paperchase), Dimitre led the corporate finance division, focusing on financial advisory, M&A and fundraising for restaurant groups. He managed deal origination, due diligence, and valuation.
At Triple Enterprises, he worked with notable brands such as Stonefire Grill, Novikov [Franchisee], Casa Cruz, Dog Haus, Pouring with Heart, Seaspice, Pitfire Pizza, Superba, and American Beauty. He also founded DK Financial Consulting, a firm that offered strategic finance, underwriting and fundraising advisory to restaurant groups, real estate private equity, and startups. He also served as a finance manager at Falcon Water Technologies, a water tech company, where he handled corporate development and M&A activities. Dimitre started his career as an equity research analyst at Taylor Frigon Capital Management.
He holds a finance degree with honors and an economics minor from Cal Poly, San Luis Obispo, where he was recruited on a tennis D1 scholarship. He has also passed CFA Level II. He enjoys traveling, reading and playing chess in his spare time.
As the Brand Development Director, Caroline is committed to developing quality client and partner relationships and strengthening Paperchase’s reputation globally through education and content. As a natural-born hospitality fanatic, at an early age, Caroline could be found pouring through Zagat guides like they were picture books. She’s successfully parlayed this passion into a successful career in client relations for luxury hospitality companies. She has worked with VIP clients at top hotels and restaurants like Faena Hotel in Miami and Le Bernardin and honed her relationship management skills by overseeing private membership communities and restaurants. When she’s not meeting with clients or collaborating with the Paperchase team to develop new initiatives, you can find her paddleboarding to the nearest spit of land or making a pot of slow-roasted ragu.
A seasoned Chartered Accountant, boasts over 15 years of dedicated service with Paperchase Accountancy, specializing in catering to the intricate accounting needs of the hospitality industry, particularly within the dynamic Middle East region. Renowned for his technological proficiency and dynamic leadership, he spearheads the optimization of back-office operations, diligently enhancing process efficiency for our esteemed restaurant clientele while fortifying their financial frameworks. Bhavin excels in translating client requirements into tangible financial triumphs, fostering profound trust among investors, proprietors, and teams alike. His collaborative ethos and unwavering commitment to ongoing refinement have propelled Paperchase Middle East's hospitality clients toward unparalleled success, cementing his role as the driving force behind their triumphs.
Shaunak is an experienced and innovative entrepreneur who has helped launch and scale businesses in different industries. He is the Co-founder and CEO of STADIUM and SnackMagic. In addition to the entrepreneurial ventures, his career spans financial technology and investment management with senior roles at Novus – a fintech firm based in NYC, SAIL Advisors- a multi-billion-dollar family office based out of Hong Kong, ING Investment Management, and SEI Investments. Shaunak’s startup company Stadium was able to grow a new business SnackMagic, entirely during the lockdown. The company switched gears and transformed from being a meal delivery service to offices, to delivering “build your own box” snacks to remote workers during the pandemic. He is a long term investor in Paperchase. His marketing abilities and business growth skills add value to Paperchase’s branding and operation as expansion continues.
Zahir joined BGF in 2018 as part of the Investment Team in London. His main role is to identify and execute investments. Before BGF, he worked in KPMG's Corporate Finance team advising owner-manager, corporate and private equity clients on a range of mid-market M&A transactions. He spearheaded the funding process for Paperchase, allowing for continued expansion of our services.
Nitin Thakor is an entrepreneur, futurist, investor, advisor, and philanthropist who is building his legacy in the service of budding entrepreneurs. He is the Founder and Chairman of GeBBS Healthcare Solutions and CEO of The Thakor Family Office. A widely recognized thought leader and trendspotter in healthcare, he continues to forge new inroads into innovation and champion value-driven, technology-enabled solutions. He advises Paperchase on business growth as it enters the next stage of expansion.
Steven Clarke is a highly experienced investment professional and board advisor. He currently serves on the boards of three software businesses—QV Systems, Reactive Technologies, and Planixs—where he works with founders and growth-focused investors. He is also an independent consultant advising scaling businesses, particularly in the technology sector. Steven serves as Chair of the Bethnal Green Ventures Investment Committee. In 2024, he was appointed Chair of Loughborough Business School, where he leads the Strategic Advisory Board supporting the executive leadership team. He joined Paperchase as a nonexecutive chairman. His skills in market leadership are an invaluable asset to Paperchase.
Director and founder of Paperchase Accountancy, Aku previously pursued a career at Deloitte, before following his passion for hospitality and establishing Paperchase with his brothers in the late 80’s, which is now the UKs leading hospitality accountancy.
His fascination for how restaurants work stems from his childhood experiences, whilst helping to run his parents’ restaurant in Kenya with his brothers, an interest that hasn’t escaped him after 30+ years. Aku regularly shares his expertise and experience to help restaurateurs achieve success, having worked with leading brands, such as Zuma, The Fat Duck, The Ledbury and COYA since their inception. Continuing to support hospitality brands across the globe in the UK, USA, Europe, Asia, the Middle East and Africa, Aku is enthusiastic about seeing hospitality businesses flourish and remains committed to helping them successfully adapt to the fast-paced environment and competition within the industry.
Nish Patel is the global CEO of Paperchase Accountancy, a leading outsourced accounting solutions provider that specializes in serving the hospitality industry. The company, founded in London over 30 years ago, now boasts offices in London, New York, Miami, Los Angeles, and Dubai, and works with clients across the US, UK, Europe, Middle East, and Far East. Local account handlers are supported by a robust back-office operation in the founders’ hometown of Ahmedabad, India.
Nish received his Bachelor of Commerce from Gujarat University, then moved to the UK to pursue his master’s degree at the London School of Accountancy & Management, graduating in 2006. For the last 15 years he has worked in various FP&A roles for restaurant groups, eventually being dispatched in 2010 to open US operations for Paperchase, and then ascending to the role of global CEO in 2022.
